Return & Refund Policy
1. Overview
We prioritize your satisfaction. Returns and refunds are accepted only under the following conditions:
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Wrong item delivered (model, variant, or quantity)
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The item is defective or damaged on arrival
We do not accept returns for personal preferences or a change of mind.
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2. Return Eligibility Criteria
To qualify for a return:
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Raise the issue within 7 days of delivery.
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Provide clear photos or videos showing the issue.
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Include your order number and a brief description of the problem.
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3. How to Initiate a Return
Contact us within 7 days via:
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Phone/WhatsApp: +91-79757 60986
Let us know your order number, provide visual proof, and describe the issue. We’ll respond with the next steps if your request is approved.
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4. Shipping for Returns
If your return is approved, we will cover the return shipping cost. Please send the product back in its original packaging to avoid damage during transit.
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5. Exclusions
We cannot accept returns when:
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The request is made after 7 days of delivery.
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The product is damaged due to customer misuse.
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You’ve changed your mind or no longer want the item.
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6. Refunds & Replacements
Once the returned item is received and inspected:
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We'll process a replacement or refund within 5–7 business days.
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If a replacement is unavailable due to stock issues, a refund will be issued to your original payment method.
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7. Communication Updates
We’ll keep you informed at every stage:
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Acknowledgement of your request
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Status of review or approval
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When the refund or replacement has been processed